People Deliver Care.
Systems Should Support Them.
At Summit Performance Solutions, we specialize in operational improvement that actually sticks. We’ve seen how broken systems in healthcare can lead to frustration, burnout, missed goals—and even patient harm. And we believe it doesn’t have to be that way.
Our work is grounded in real-world healthcare experience. We don’t bring a generic Lean playbook or drop in for a few workshops and disappear. We partner with teams to solve the problems that matter—delays, waste, inefficiencies—and give them the tools to keep improving long after we’re gone.
How We're Different
Real Experience, Not Just Theory
We’ve worked in hospitals, led improvement efforts, and understand the complexity of patient care. We bring tools adapted, not forced, to fit your environment.
We don’t overcomplicate it.
You don’t need a stack of frameworks or a team of consultants to drive improvement. You need clarity, coaching, and small wins that build momentum.
We build capability,
not dependence.
Our goal is always to help your teams solve problems without needing us. We train leaders, not just map processes.
We believe people are the system.
We don’t just look at flowcharts - we look at the conversations, trust, and culture that hold your systems together (or pull them apart).
The Mind Behind Summit
Our founder brings a wealth of expertise, passion, and a shared commitment to empowering healthcare organizations to achieve their full potential.
Meet Our Founder
Lindsay Shababy, MHA, LSSMBB
Lindsay has over a decade of experience leading healthcare operations and improvement efforts across hospitals, government systems, and clinical teams. With an extensive background in Lean Six Sigma, a Master’s in Health Administration, and a foundation in military leadership, she brings both structure and empathy to every engagement.
She founded Summit to close the gap between what we know and what we actually do in healthcare—helping teams move beyond workarounds and band-aid fixes to build systems that truly work. Her passion lies in solving long-standing challenges, empowering teams, and creating meaningful change that lasts.
