About | SPS

About Us

At Summit Performance Solutions, we are dedicated to helping you reach your Summit. From small businesses, to non-profits, to multi-million-dollar companies, we understand that goals are what drive you and your daily processes are what help you get there. Even the smallest process plays its part, but when it's not operating efficiently, neither can your organization.

Who We Are

Dedication. Expertise. Passion

Dedication to you, your teams, and your goals.

Expertise in everything we do. We are your trusted improvement partner and commit to quality solutions that bring you sustainable results.

Passion for improvement in every aspect of life. We are eager to learn from you and hope to bring that same desire for growth to your organization.

Who We Support

Life Long Learners

We're always looking to build new relationships with people that are as dedicated to growth and learning new things as we are. If you are someone who is always looking for ways to get better, then we want to get to know you!

In the beginning, Continuous Improvement had roots in manufacturing, but when implemented in concert with people like you, it can span across a variety of specialties, fields and industries such as:

•Healthcare

•Energy

•Finance

•Human Resources & Talent Acquisition

•Hospitality & Service

How We're Different

People First

While processes are important, we believe it is the people who drive innovation, foster creativity, and ultimately lead to lasting success. By putting individuals at the heart of our strategies, we can create real change and accelerate growth.

Our commitment to being people-first means we prioritize building relationships, nurturing talent, and creating a supportive environment where individuals can thrive and organizations flourish.

Our Process

Coffee and Conversation

What a great way to get to know someone! Our zero-commitment consultation is an opportunity to build a relationship with you as an individual and learn about your company. We want to know what your organizational goals are and what makes it tick! What gets you and the rest of your team out of bed in the morning? What keeps you up at night? Nine times out of ten you'll walk away with a better understanding of your processes and learn about a challenge you may not have realized you had.

We'll meet you where the challenges are

Our discovery process is a chance for us to experience a day-in-the-life at your company and help you detect inefficiencies you may not have already uncovered. We'll do a walkthrough of your processes and talk with you and your team to help frame the story - Is there a single problem, or a multitude of issues? We'll also identify which metrics you're most interested in improving to more effectively develop a framework of where to begin.

Discovery is designed to help you more clearly define what is valuable to you and articulate where improvements can be made.

One size does not fit all

We understand that your company is unique, and so are your day-to-day activities. That's why we'll provide tailored approaches to help you implement the right solutions for the right problems. When you receive a Service Proposal from us, you'll not only receive a summary of our Discovery findings but three unique alternatives to fit your budgetary and scheduling requirements.

We don't believe in sugar coating

Often times, the path to improvement requires solutions that may not necessarily be precisely what you want - we will make sure, however, they're exactly what you need. Just like our Initial Consultation, this entire process will be an open conversation. If you ever feel what we're recommending is not in line with your goals, we'll gladly review other alternatives until we get it right.

Let's get to work

Once we've finalized the proposal, we'll officially begin working with you and your team! Of course, each scope of work is dependent on the alternative chosen in the Service Proposal, but more often than not you can expect us to be driving the work where it's happening. We'll be involved in your day-to-day, working to empower your teams, gather and analyze data, map out your processes, design solutions and most importantly, maintain continuous communication with you and your team to discuss progress and track outcomes.

Time for a check up

We cannot stress this enough - The work doesn't end when we've finished implementing your solutions! Improving a process or series of operational activities is one thing, but ensuring they stay improved is an entirely different conversation. It's easy, though typically unintentional, to backslide into old habits, which is why the first 90 days are critical to your success. Depending on the project, we'll stay on board for an agreed upon period of time (minimum of 90 days) to make sure your solutions are sticking, encourage accountability to the new process, and validate sustained improvement against your metrics. Your goals are our goals, and if something isn't sticking, we'll be right there with you to introduce countermeasures and get things back on track.

Meet the Team

President and Founder

Lindsay Shababy

LSSMBB, MHA

Working within the improvement space for over a decade has allowed me to create truly impactful change with many forward-thinking teams.

My passion stems from the relationships I make and the excitement that comes from tackling a long-time challenge.

For many, inefficiencies in day-to-day work become normalized and workarounds, or as we like to call them, band-aid solutions, become the standard.

Being intentional about prioritizing improvement can allow you to take a step back and see the bigger picture and the opportunities that await.

Allow us to take that step back with you so we can excite your teams and let you get back to focusing on what matters most.

-Lindsay

Vice President and Co-Founder

Dom Shababy

MPM, DASM

I once asked a Soldier why he and his fellow squad-members were unloading heavy artillery ammunition over the side-wall of a cargo truck.

"I don't know, Sir, I was just told to unload the truck", he responded.

I walked over to the truck, unlatched a few pins, and down came the side-wall, offering the entire team easier access and a faster process.

His look of astonishment and relief is still one I reflect on. Often times, the best solutions are the simplest ones that our people just don't know about.

Let us meet you where your challenges are, and together we can discover new and exciting ways to simplify your processes and improve your way of working.

-Dom